Both the salesman David Belanger and Sales Manager Bourke were excellent down to earth guys. No foolish games with these guys. The price on the vehicle was spot on, no reason to dicker. The value on my trade was very fair. we had a deal in about 5 minutes. I appreciate the small town, straight deal I received. I highly recommend this dealership.
We were looking for weeks for a car that had everything I wanted and needed in a car. It was raining outside and Dave came out and looked at several cars with my husband and I. We all were soaked. Dave was more that helpful and we never once felt pressured to purchase this car. The whole process was quick and painless and my husband and I felt we got a fantastic deal. Thank you Dave for your kindness and great spirit . You are definitely not like those other car sales men.
We had been spending a week driving through dealerships looking to replace our old beat up truck. We hunt and fish and put our trucks through it's paces. While looking at used trucks a salesman came out and asked what we wanted in a newer truck. We told him and low and behold he drove a truck to us that met our specifications!! After that it was just format. We drove out of their dooryard with a 2010 versus a 2004 Silverado. They showed they cared about our needs and showed interest in our pocketbook. They weren't pushy by no means to try to sell us anything we didn't want. They realized right up front that we were simple hard working people with simple needs. We truly appreciated that.
These guys are great at Brunswick Ford. I have had many truck from them for my business and now I have my car from them too. David was a breath of fresh air with the help he gave me for finding my new car. This is the place I will be buying all my car's from now on. Thanks guys, keep up the good work…..
Found the vehicle I have even looking for. Great prices and worked with me on a lower financing when I had my own financing. Gave me a tank of gas, inspection and oil change for free. Will come back to this dealer!!
This is the first time after purchasing a truck I left feeling good about the experience. It will be where I purchase my trucks from now on.
I had been looking for a used dodge charger to buy when i came across the one at Brunswick ford! I arrived at the dealer 20 minutes before closing, but Dave had no problem helping me! He stayed beyond closing time and got the car ready for me to take that night! Everything went extremely well, the only reason I rate the "quality of repairs" as 4 is due to the slight oil they spilled when doing the oil change which I am still smelling burn off. They were very reasonable in what they offered, and very easy to work with!
I came to them via email Dale was quick to get back to me even at a late hour. I had financing already set with my back and these guys had the paper work sorted and to bank a 1/2 hour after they opened. I was very pleased when I came to sign the paper work the sales manager Steve , my salesman Geoff and all the others there worked well as a team. I sat and we worked out a second deal to trade up my van at a price that worked perfect for me. In short yes, take the time to talk with these folks they are real people ready to make things happen.
After finding the car we wanted online, all it took was a call to Brunswick Ford and speaking to David Belanger to get things done. We gave him the information over the phone, within a half hour he had the answers we wanted and made the 80 mile drive well worth the trip. It was test drive, sign the papers and away we went! Not only was the customer service great but the financing department was the best we have dealt with! We highly recommend Brunswick Ford and David Belanger! A winning team! It is worth the drive from anywhere!
D & B Melanson
My first experience with this dealer was a pleasant with no feeling of being pushed into a sale. The salesman Dave Searles was very friendly and polite making sure that the car was what I wanted to go with. I would definitely recommend Brunswick Ford for New or Used vehicles.
We shopped at 4 different Dealerships in Maine. Brunswick Ford has distinguished themselves from other dealerships by getting right down to the bottom price right up front! Geoff Bogel ~ Salesman, Steven Hixon ~ Sale Manager, and Bill Rowe ~ Finance Manager were very knowledgable, professional, and courteous! I especially liked how quickly the process was! They wasted no time and did exactly what they needed to gain our trust and business! I would highly recommend this dealership to ANYONE looking for a new or used vehicle! They are A plus!!!
I have bought many new and used vehicle from different dealerships and I found purchasing a car at Brunswick Ford and working with David Belanger as my sales consultant was the fastest and quickest buy I have ever experienced. I highly recommend Brunswick Ford and David Belanger as your sales consultant.
We ordered a 2014 Mustang GT Premium from Brunswick Ford. Salesman ordered it that day; and we received the car just 30 days later. Salesman called with weekly updates; and we were able to track the progress of the car from day one. Excellent, Excellent Service! Very fast Mustang…Very fast Mustang delivery! Top Notch Salesman and Dealership!
Pete & Cathy
I am so grateful to Brunswick Ford for again going above and beyond to get us into another vehicle today. Dave B, Steve, Bill, we will be forever grateful to you and your team of excellent sales, service and finance staff. We will always refer, praise and encourage our friends and family and anyone who will listen to go to Brunswick Ford. They treat you like family! Thanks guys!
I have bought 8 cars from brunswick and the last 2 experiences i had were not great and i was considering going elsewhere, this time it was wonderful David Searles was the salesman i dealt with and he was great! good job turning this dealership around everyone was professional helpful friendly i will be back
Just purchased a used 2012 Ford Focus SEL from Brunswick, Ford. I've never really enjoyed the car buying process … and had put off this purchase for way to long. I can honestly say that I drove away with my car a happy customer. David Belanger was very helpful and went the extra mile to help me find the car I wanted and although it took a little bit of work with the manager … I got the car at a price I was comfortable with. While Brunswick Ford is a small local dealership they do have the ability to offer cars from (2) other partner dealerships in Maine. I'm told that if my car ever needs to be in for service, that they will give me a courtesy car if needed for my convenience. I'm not familiar with the service department yet, however if I'm treated as well as I was in the sales department, I will be happy. I'll be sure to let everyone know how that goes.
Overall a great experience at the dealership. David Belanger was friendly and helpfull over the phone and in person. January is a good time to get a good deal on the previous year model.
I arrived at the dealership 15 min before there closing time on a saturday night and was greeted by a very freindly staff. I was totally not expecting to be able to drive home with a vehicle. I walked in with financing set up through my bank but with a very high interest rate. The Brunswick ford did not have any vehicles in my price range that i could afford. David belanger the sales man and Bill Rowe the finance manager urged me to let them try and get me financing through one of there banks. They were able to get me financing with less than half the intrest rate. In doing so i was able to drive home in the vehicle i really wanted. It was all thanks to David and Bil. Thanks guys you were great!!
As follow up to my review of dec 14: Salesman was David Searles. Very helpful finding right Focus. Also subsequent to purchase he was helpful answering my questions re SYNC, very important to get full benefit from this hi tech feature. Much appreciated. Also should mention financial guy Steve Hixson (sp?) very good explaining extended warreny options, one of which I purchased.
I bought my car through Dave at Brunswick Ford on December 29th, 2012. I was treated wonderfully. Everyone seemed in good moods. Atmosphere was light and fun. These guys know how to treat their customers! Very greatful and impressed at how hard they worked to get me into my car. Thank you Brunswick Ford!!!!!!
My rental car broke down near Brunswick. The rental agency was no help. I called Brunswick Ford and talked to their service department. There were no appointments available that day, and we needed to get to the airport. The service man asked what was wrong, and after we described what the car was doing he told us to bring it in - he thought he knew what was wrong and maybe could get the car working well enough to drive. They took us as soon as we arrived and ran diagnostics. Their guess had been correct! Then they looked up the car in Ford's vehicle database and discovered it was under warranty. They replaced some parts to fix the car and didn't charge us anything! They had us back on the road in less than an hour. Awesome service! Thanks so much guys! Makes me want to move to Maine just so I can get my car serviced by Brunswick Ford!
I've been here twice. The first time I came, I was getting an estimate on some damage to my 2014 Fiesta after some genius backed into it while it was parked. I got there right at closing, and I said I could come back later, but the guy working said it was no problem at all. He came right out, took a few pictures, and he emailed me an estimate the very next morning. The guy was great.The second time, I thought my car might have been making weird noises. I knew I was probably being paranoid, but it was under warranty, and I wanted it checked just in case. I called in and made an appointment for a couple days later. I had called Casco Bay Ford, and apparently there was a two week wait. So I brought it to Brunswick. One of the guys checked it out, took it for a short ride. He explained to me that it was fine, and I might have just been hearing the transmission clicking. I'm sure this is a really simple thing if you know anything about cars, but he did a great job of explaining this to me and NOT making me feel like an idiot. Spot on.
My rental car broke down near Brunswick. The rental agency was no help. I called Brunswick Ford and talked to their service department. There were no appointments On two occasions I have needed "emergency servicing" for two older, high mileage vehicles. Each time I called, dropped the car off and the next day I was good to go. One of the vehicles had a small fire - they accessed the damages, gave me several options and allowed me to store the vehicle on the lot until I was able to tow it home - to NH. Doing business here is a pleasure. The service department is excellent and they play "show and tell" so you really understand what was wrong with the vehicle and the repairs made. Very fairly priced. I generally prefer small, independent garages- however, this establishment does not charge like most dealers do. Well done!!
The best service department I've ever used! These guys are skillful, professional, crystal clear in their explanations, and spot on with their estimates. Brent and Matt (hope I got your names right!) especially have been great, and have gone out of their way to accommodate my chemical sensitivities, which make it difficult for me to be around tires, repair shops and gas stations. They've taken the trouble to find out when my extended warranties cover necessary work, and helped me figure out how to get the most bang for my limited bucks when they don't. Highly, highly recommended.
My lifestyle is full time RV. I travel coast to coast, border to border, and occasionally to Canada and Mexico. Over the past 10 years I have had my Ford pickup tow vehicles repaired at Ford dealerships in Arizona, California, Kentucky, Maine, New Hampshire, South Carolina, and Texas. My favorite Ford service is at Brunswick Ford, 157 Pleasant Street, Brunswick, Maine 04011,  725-1228. While other dealers tell me they can't find or identify problems I report, or that nothing can be done about a problem, Brunswick Ford stubbornly persists until the problem is identified and fixed. Brunswick Ford has repaired my air conditioning, brakes, ball joints, engine seals, serpentine belt pulleys, driveshaft center bearing, seat belts, and differential seals.